01
Use the Right Size Box
If you aren’t sure what size boxes you need, try our retail page. Small boxes are for thinks like books and movies and bigger boxes are for storing things like blankets, clothes and bedding.
02
Label Your Boxes
Make sure to use a permanent marker that you can legibly see and write the contents on the outside of the box so you don’t have to guess what’s inside.
03
Tape It Up Right
Make sure you tape your boxes so your belongings stay safe and organized when moving. Pick some up at any of our storage facilities.
04
Storing A Unit
Optimize your storage unit! Try to create an aisle down the center of your unit, it’ll help when you need to get all the way to the back, don’t worry, you can thank us later. A map or simple drawing of where each box is kept can save you hours of time looking for that one wardrobe you need. Try to keep frequently used items towards the front of the locker. Another useful tip is to keep all boxes at least an inch away from the wall in the storage space to help maintain proper circulation.
05
Cover It Up!
Use mattress bags for mattresses, beds and dressers to help keep the dust off your precious furniture. Make sure you pick up a few at your closest storage location.
06
Store Safely
When putting things like lawnmowers or leaf blowers into your storage unit, make sure you drain all the fuel before storing. The last thing you want is to open up your storage shed and be angered that your bed smells like a gas can.
Top 10 FAQ
We will reserve a unit for you for two weeks. We require a $20.00 deposit if you call and come in that will be applied to your move-in costs. If you use the website you can pay your whole months rent online.
We offer a wide range of sizes to accommodate your needs. Sizes range from 5×5 to 10×30. Determining the right size is easy with the help of our Store Managers who can assist you. You can also stop by the property to view the spaces we offer.
We offer a full line of packing and moving supplies. We also have a complete list of our products on the home page under the Retail tab.
We do not offer a free move in truck, however, We do offer U-Haul trucks and trailers at all of our locations. Please call for availability.
Monthly payments can be made in-store, online, by phone, or by mailing us check. We also have drop boxes located at the office door at all locations. Please do not put cash in the drop boxes. In-store payments can be made with cash, check or credit card. We can help you set up Auto-pay each month from your credit card. Payments can be made online at the login/payment page provided that we have your email address on file. We will send you a password for online access to your account.
We accept all major credit cards. You can also set up Auto-pay with a valid credit card. Ask you store manager for details.
Yes, paying your bill online is available through the Premier Club provided that we have your email address on file. We will send you a password for online access to your account. Ask the store manager for details.
We offer parking for RVs, boats, cars and motorcycles at two of our locations, Round Lake Heights and Waukegan. Please use the links on the home page for the location you prefer for up to date pricing and specials.
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed. If you require access outside of our standard gate hours ask your Store Manager for information about 24-hour access.
If you forgot your access code, please call the office during regular business hours. If you have lost your key to your lock, please come to the office during regular business hours. We will have you fill out the appropriate form for cutting the lock off.
Yes, you can transfer up or down at any time. The money that you have paid for the current month will transfer with you to the new unit. There is never a charge to upsize or downsize. We do require that the transfer be completed within 48 hours.
The gate access hours are different for each facility and may be found on each facilities page. The office is closed on Sunday and Monday. Your gate code will give you access even when the office is closed.